Every piece of information you share with Vi Taka is fully secure. This policy clearly explains what data we collect, how it is stored, and whether it is ever shared with anyone.
Six core principles behind Vi Taka's privacy protection — and what sets us apart.
All your data is encrypted using 256-bit SSL/TLS technology. Every step of the way — from your device to our servers — your information stays fully protected.
Vi Taka never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.
You have full control over your data — to view, correct, or delete it at any time. Just reach out to support.
Your bKash, Nagad, or bank details are never stored directly on our servers. The payment gateway operates on a completely separate, secure infrastructure.
We always make it clear why your data is being collected. There are no hidden terms or ambiguous rules at Vi Taka.
Our security team monitors servers and data around the clock. Any unusual activity is detected and flagged immediately.
Vi Taka takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. Please read it carefully before using the platform.
Vi Taka is a trusted online gaming and entertainment platform built for players in Bangladesh. We understand how sensitive your personal data is, which is why our Privacy Policy has been designed to be fully transparent and easy to understand.
This Privacy Policy applies to Vi Taka's website (vitaka.app), mobile app, and all associated services. By registering, logging in, or using any Vi Taka service, you are deemed to have accepted this Privacy Policy.
We adhere to international data protection standards and handle all data in full compliance with applicable laws and regulations in Bangladesh. Your trust is our most valuable asset — and we are committed to keeping it.
This policy applies solely to Vi Taka's own services. Vi Taka is not responsible for the privacy practices of any third-party websites or services.
Vi Taka only collects information that is strictly necessary to provide our services. Below is a detailed breakdown of what data is collected and why:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity information | Name, date of birth, NID number | Identity Verification (KYC) & Legal Obligations |
| Contact Information | Phone number, email address | Account verification, sending notifications |
| Financial Information | Mobile banking number, bank account details | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security Assurance & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Enhancing the Gaming Experience & Responsible Gaming |
| Cookies & Tracking | Session cookies, preference data | Personalizing Your Experience |
We never collect data unnecessarily. Every piece of information we gather has a specific, legitimate purpose.
Vi Taka uses the data we collect for the following purposes:
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting support or adjusting your account settings. Communications related to core services cannot be disabled.
Vi Taka's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve the site's functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Cleared at end of session |
| Preference Cookies | Remembering language, theme, and layout preferences | 30 days |
| Analytics cookies | Site traffic & usage analytics | 90 days |
| Security Cookies | Fraud detection, device verification | 1 Year |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
Vi Taka does not use cookies from any external advertising networks. Your data is never shared with any advertising platform.
Vi Taka uses industry-leading security technology to protect your privacy. Our security infrastructure is detailed below:
That said, no technology is 100% foolproof. In the event of a data breach, we will notify you and the relevant authorities as quickly as possible, in accordance with the law.
Vi Taka retains your data only for as long as necessary to fulfill the purpose for which it was collected. Once that purpose is met or the legal obligation expires, your data is securely deleted.
Where a legal investigation or dispute is involved, relevant data may be retained beyond the periods stated above until the matter is fully resolved.
Under Vi Taka's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, email us at support@vitaka.app.
To find out what data we hold about you, submit a request and we will provide full details within 30 days.
If any of your information is inaccurate or incomplete, you may request a correction.
You may request deletion of your data unless we are required by law to retain it.
In certain circumstances, you can request that processing of your data be temporarily restricted.
You can export your data in a machine-readable format (such as CSV) at any time.
You can object to your data being used for marketing or profiling purposes.
Upon receiving a rights request, Vi Taka typically responds within 15 business days. Complex cases may take up to 30 days. Requests cannot be processed until your identity has been verified.
Vi Taka is a gaming platform for adults only. We do not permit anyone under the age of 18 to use our services, and we never knowingly collect personal data from minors.
An age verification process is in place at registration. User age is confirmed through KYC verification. If we receive any data belonging to a minor, it will be deleted immediately and the associated account will be closed.
If you suspect a minor is using Vi Taka, please notify us immediately at support@vitaka.app. We will investigate the matter seriously.
Vi Taka may update this Privacy Policy from time to time. Changes may be prompted by new services, legal requirements, or improvements to our security measures.
We will notify you of any significant changes through the following methods:
Continued use of Vi Taka after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For major changes, Vi Taka aims to provide at least 7 days' notice before they take effect. Urgent security-related changes may take effect immediately.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly:
We aim to resolve any privacy-related complaints within 15 business days. Our goal is to earn your trust and maintain it at all times.
We believe transparency and honesty are the foundation of any lasting relationship. At Vi Taka, your privacy is not just a policy — it is our core commitment.